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Software As A Service (SaaS) 101

The rise of companies building on Software as a Service (SaaS) has been nothing but phenomenal. It is already felt in the recent 2018 SaaStr Annual Conference in San Francisco, where more than 10,000 key players in the global scene are bent on making life easier with innovative subscription-based software.  According to Cisco’s Global Cloud Index forecast,  95% of data center traffic will come from the cloud, and SaaS will deliver half of it in this year alone. 

Before digging more into tech jargons, what is Software As A Service (SaaS)?

We used to identify software as something we buy physically from a supplier and uploading it to our desktop or laptops.  If we happen to have multiple computers, then we also buy more since an install can only be good for three units. This is a traditional type of software.

Nowadays, obtaining software can now be done online. Companies sell the software via subscription like Google Docs, Spotify, Netflix, Audible and even MS Office. Customers can access the software anywhere (using any types of devices: smartphones, laptops, tablets) and anytime by simply creating an account and logging in.  They either pay for the services monthly or quarterly at a minimal cost.

Why should organizations and companies use Software As A Service (SaaS)?

Software as a Service is easy to use, flexible and allow multiple users to gain access to the data through the cloud. The cloud or remote server store and process, even allowing big bulk of information accessible.

With the rise of SaaS companies, gone are the days when organizations used to store data in CDs and floppy discs. The level of speed, scale and volume that many field service companies demand also matches the service that SaaS companies provide.

From fitness workouts and medical tracking to technician scheduling and service inventory, software as a service has become an indispensable tool. Deloitte Global predicted this year that about 50% of adults in developed markets would obtain more than two digital subscriptions. The numbers will, no doubt, still rise, in the years to come.